Terms of service

BY VISITING YMTURQUOISE.COM, YOU ARE CONSENTING TO OUR
TERMS AND CONDITIONS.

OVERVIEW
The terms “we,” “us,” and “our” refer to YM Turquoise. The term the “Site” refers to ymturquoise.com. The terms “user,” “you,” and “your” refer to site visitors, customers, and any other users of the site.

We reserve the right to update or modify these terms at any time without prior notice.

Products & Product Descriptions

We strive to display our turquoise jewelry and other products as accurately as possible.

Because items contain natural stones and handmade elements:

  • Each turquoise stone is unique
  • Variations in color, matrix, shape, and texture are normal
  • Product colors may appear differently depending on screen settings
  • Handmade items may contain slight imperfections or variations

These characteristics are part of the natural beauty and uniqueness of the jewelry.

Pricing & Payments

All prices are listed in U.S. dollars unless otherwise stated.

We reserve the right to change prices at any time without notice.

Order Acceptance

We reserve the right to refuse, cancel, or limit any order for any reason, including suspected fraud, inaccuracies in pricing, or product availability issues.

Shipping

Please review our Shipping Policy for information regarding processing times and shipping methods. 

Returns & Exchanges

Please review our Return Policy for details regarding returns, exchanges, and refunds.

Limitation of Liability 

To the fullest extent permitted by law, [Business Name] shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our products or website.

Customers acknowledge that natural stones, handmade elements, and metal finishes may vary in appearance and may change over time with wear and exposure.

YM Turquoise is not responsible for allergic reactions, improper use, improper storage, or failure to follow jewelry care instructions.

Jewelry Care Disclaimer

Turquoise and natural stones require proper care.

Exposure to water, chemicals, perfumes, oils, lotions, and prolonged sunlight may affect the appearance or longevity of jewelry.

Customers are responsible for following recommended jewelry care instructions.

Jewelry Care 

To keep your jewelry looking its best:

  • Avoid water, lotions, perfumes, and chemicals
  • Remove before swimming, showering, or exercising
  • Store in a dry place away from direct sunlight
  • Polish metals gently with a soft cloth
  • Do not soak turquoise jewelry or use harsh cleaner

* We are not responsible for broken items or lost stones. You will need to contact your local jeweler for repairs. *